Accessibility statement

• Full keyboard navigation, including the forms and the typed-signature authorisation flow.
• Visible focus states on every interactive element.
• Text contrast of at least 4.5:1 against its background.
• Large tap targets and readable text sizes on phones and tablets.
• A skip-to-content link for screen-reader and keyboard users.
• No auto-advancing content, no time limits on forms, and no text embedded in images.
• Plain-English content — we avoid jargon, and explain scheme terms where we can't.

Every step — enquiry, authorisation and document exchange — can be done by post instead. Use the postal pack request and we'll send printed forms with return guidance. The service and the fee are the same whichever route you choose.

The free self-audit guide is currently supplied as a PDF, which may be harder to use with some screen readers. If you'd like its content in another format, email us and we'll provide it. We test the site against WCAG 2.1 AA as we build; if something has slipped through, we treat reports as priority fixes.

If any part of this site or our service is difficult to use, email contact@auditmypension.co.uk. We'll respond within 3 working days, offer you an alternative way to complete what you were trying to do, and fix the underlying issue.